- Report: #981585
Report - Rebuttal - Arbitrate
Complaint Review: Charter Cable
Charter Cable773 N. Walnut Rd, turlock, California United States of America
Charter Cable I've MOVED...Its that simple! They quoted a lower price and now are charging me more! turlock, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I received an email confirming the new price, as well as the due date for the invoice. Today, I called the 800 number to pay the lower price. The computer on the phone confirmed the price and I paid by phone. Then I called back to talk to customer service, to confirm that my previous statement was no longer due. They said that they would not accept the new lower amount, and that the original amount was due.
Now I am on the phone with Charter again. My phone calls have totalled a minimum of 6 hours. They are now telling me that the price only included basic programming, which is a waste of money because I can use an antenna for free). So, after all these years of being a loyal customer, I'm probably going to use an antenna for TV and switch to AT&T for internet.
This report was posted on Ripoff Report on 12/13/2012 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Cable/turlock-California-95380/Charter-Cable-Ive-MOVEDIts-that-simple-They-quoted-a-lower-price-and-now-are-chargi-981585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.