• Report: #618441

Complaint Review: Charter Communications

  • Submitted: Mon, June 28, 2010
  • Updated: Tue, June 29, 2010

  • Reported By: Tammy — Cadott Wisconsin United States of America
Charter Communications
1201 McCann Drive Altoona, Wisconsin United States of America

Charter Communications Unauthorized EFT Withdrawl Plus Ripped Off On Landline Service/ Bundel Deal Altoona, Wisconsin

*UPDATE Employee: We can help!

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I called to get Charter Bundel set up in my new place & they needed my debit card number to hook it up. I gave them my card# & I requested that the bills be mailed to me & Not EFT out of my acct. The Bundel Deal is still pending while I wait for a straight answer to landline services in my area, one says "it's available" & the next says "it's not", This has been going on for 2 months now. In the meantime they have taken money out of my checking acct., without authorization to do so, overdrafting me over $200.00. I am on disability & very low income so this action has resulted in possible reposession of my vehilce, loss of insurance & an eviction notice for nonpayment.

This report was posted on Ripoff Report on 06/28/2010 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/Altoona-Wisconsin-54720/Charter-Communications-Unauthorized-EFT-Withdrawl-Plus-Ripped-Off-On-Landline-Service-Bu-618441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

We can help!

AUTHOR: Umatter2charter - (USA)

I apologize for the trouble with your billing. I work for Charter Communications to resolve exactly these sorts of issues. Please send me an email at Umatter2Charter@chartercom.com with the Name, Address, and Telephone number from your Charter account. I will be happy to research this issue and help straighten things out.  So I can keep an eye out for the email, please include CharterWitten in the subject line.

 



Thank you,



 



Witten Henderson



Charter



Social Media Communications Specialist



http://www.charter.com/Umatter2Charter



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