- Report: #956369
Complaint Review: Charter Communications
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| Charter Communications
Fort Worth, Texas United States of America |
|
Charter Communications 5 DAYS wait for tech! Fort Worth, Texas
*UPDATE Employee: Help with Tech Visit
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
the same situation like mine...meaning they have been waiting for the tech to come for FIVE DAYS!
You better think twice before getting Charter as your ISP Provider!
This report was posted on Ripoff Report on 10/17/2012 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/Fort-Worth-Texas-76117/Charter-Communications-5-DAYS-wait-for-tech-Fort-Worth-Texas-956369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Help with Tech Visit
AUTHOR: Umatter2charter - (USA)
SUBMITTED: Saturday, October 20, 2012
My name is Abby Catron, and I am a Senior Social Media Specialist for Charter. I would be just as frustrated if I had to wait five days for a tech. It causes me great concern to read this. Please send an e-mail to Umatter2Charter@chartercom.com with your name, address, and phone number on the account, as well as the best number to reach you. I will work hard to get your issues resolved as quickly as possible. When sending the e-mail, please put CharterAbby RipOff Report Rippo in the subject line so that I can keep an eye out.
Here is a link to the Charter Social Media Team webpage for your reference: http://www.charter.com/Umatter2Charter.
Looking forward to resolving your concerns,
Abby Catron
Senior Social Media Specialist Charter
http://www.charter.com/Umatter2Charter
http://community.charter.com
