- Report: #371595
Report - Rebuttal - Arbitrate
Complaint Review: Charter Communications
Charter Communicationschartercable.com Lawrenceville, Georgia U.S.A.
Charter Communications PAST DUE 30 days?! Haven't even had service 30 days! Grr! Lawrenceville Georgia
Today (September 10, 2008) I woke up to services temp. disconnected!?! Yes, I knew my bill was a week past due but I knew I had at least 30 days before it was temp. disconnected.
So, I call... speak to one rep. and she explained to me that my account was 30 some days past due. How do you figure?? My very first bill was due September 1st. It is September 10th. What the heck?!?
I speak to a supervisor. She says the same thing. Are you telling me the day after I got service with you, is one day past due??? Her answer was no. She just kept contridicting herself over and over. She gave me an extension until September 24th. But, she said I would be 50 some days past due. hahaha Are you kidding me? By the 24th, I should only be 23 days past due. This is utterly rediculas!!
I'm switching to dish. God.
This report was posted on Ripoff Report on 09/10/2008 10:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/Lawrenceville-Georgia-30043/Charter-Communications-PAST-DUE-30-days-Havent-even-had-service-30-days-Grr-Lawrencev-371595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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