- Report: #6404
Report - Rebuttal - Arbitrate
Complaint Review: Charter Communications
Charter CommunicationsP. O. Box 78475 Phoenix, Arizona U.S.A.
Charter Communications rip-off charging for movies that I did not order. They are not being cooperative. *Consumer Suggestion
*Consumer Suggestion: Louie you are absolutly right
*UPDATE Employee: PPV Disputes
*Consumer Comment: In response to: fries with that order? ...the user with the comments about temps might find this interesting
*Consumer Comment: "rais[ing] hell" is only likely to get you escorted out by security or the police.
*UPDATE EX-employee responds: My two-cents
*UPDATE EX-employee responds: Charter doesn't care about customers or employees
*Consumer Comment: People are getting ripped off, plain and simple.
*UPDATE EX-employee responds: You are not the only victim of PPV movies!!
*UPDATE Employee: fries with that order?
*0: EDitor's Response the above Rebuttal
*UPDATE EX-employee responds: Charter Cares
*0: I spent several months working as a temp representative for first AT&T and then Mediacom. Bad news:
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I have proof on several dates that I was not home til very late that evening. But for other dates it will be hard to show proof for. I know for a fact that I did not order movies at all for the month of August. I tried to speak to a telephone agent by the name of Irma and she was rude saying to me that I just wanted to get off paying the bill.
This comment made me very upset and then I asked to speak with a supervisor. I spoke with Natalie Delgadillo, and she was not too helpful. She said that ther is no way They would of made the mistake. That I had to have made the charges. The bill is outrageous. I have always maintain a low bill of around 65.00 to 67.00 dollars.
But I am not going to let my bill go al the way to 316.37. I am having problems with Charter Communications in working with me regarding this bill. Please I need help. I do not think I should be made to pay something I had nothing to do.
This report was posted on Ripoff Report on 08/29/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/Phoenix-Arizona-85062/Charter-Communications-rip-off-charging-for-movies-that-I-did-not-order-They-are-not-bei-6404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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