ED Magedson – Founder
Charter Communicationspo box 1688 fond du lac, Wisconsin United States of America
|Start Time:||(UTC)9/19/2010 2:50:51 PM|
|End Time:||(UTC)9/19/2010 3:01:43 PM|
|Please wait for a site operator to respond...|
Operator Sean has joined the chat.
Sean: Hello, Bundle and Save with our Triple Play! It includes Digital Cable, High Speed Internet and Digital Phone.
184.108.40.206: My telephone quit yesterday afternoon
Sean: Due to the nature of your inquiry, please call customer service at 1-888-438-2427.
220.127.116.11: With no phone, how do you suggest I do that?
Sean: This is sales and promotion.
Sean: You can use your cell phone.
18.104.22.168: What cel phone?
Sean: I am afraid, only customer service can help you out with that.
Sean: Or visit the local office.
22.214.171.124: SAo how do I notify them of my problem? Can you do it?
Sean: Thats why I gave you the number you need to call them yourself and file a complaint.
126.96.36.199: With no phone I can't call anybody. I just had surgery & can't drive for another month. What can I do to get service?
Sean: Even if I have to tranfer you to the customer service I need to call you.
188.8.131.52: Looks like it's time for me to sign up with another company that is more service oriented --- with no phone, you can't call me & I can't call anybody. Doesn't your service dep't have an email address?
Sean: Sorry for the inconvience.
Sean: But you still need to call to services.
184.108.40.206: Don't be sorry, help to get it fixed!
Operator Sean has left the chat.
The chat is ended.
This report was posted on Ripoff Report on 09/19/2010 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/fond-du-lac-Wisconsin-54936/Charter-Communications-Tried-to-get-phone-service-restored-operator-cut-me-off-see-thei-642109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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