ED Magedson – Founder
Charter Communicationspo box 1688 fond du lac, Wisconsin United States of America
|Start Time:||(UTC)9/19/2010 2:50:51 PM|
|End Time:||(UTC)9/19/2010 3:01:43 PM|
|Please wait for a site operator to respond...|
Operator Sean has joined the chat.
Sean: Hello, Bundle and Save with our Triple Play! It includes Digital Cable, High Speed Internet and Digital Phone.
126.96.36.199: My telephone quit yesterday afternoon
Sean: Due to the nature of your inquiry, please call customer service at 1-888-438-2427.
188.8.131.52: With no phone, how do you suggest I do that?
Sean: This is sales and promotion.
Sean: You can use your cell phone.
184.108.40.206: What cel phone?
Sean: I am afraid, only customer service can help you out with that.
Sean: Or visit the local office.
220.127.116.11: SAo how do I notify them of my problem? Can you do it?
Sean: Thats why I gave you the number you need to call them yourself and file a complaint.
18.104.22.168: With no phone I can't call anybody. I just had surgery & can't drive for another month. What can I do to get service?
Sean: Even if I have to tranfer you to the customer service I need to call you.
22.214.171.124: Looks like it's time for me to sign up with another company that is more service oriented --- with no phone, you can't call me & I can't call anybody. Doesn't your service dep't have an email address?
Sean: Sorry for the inconvience.
Sean: But you still need to call to services.
126.96.36.199: Don't be sorry, help to get it fixed!
Operator Sean has left the chat.
The chat is ended.
This report was posted on Ripoff Report on 09/19/2010 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/fond-du-lac-Wisconsin-54936/Charter-Communications-Tried-to-get-phone-service-restored-operator-cut-me-off-see-thei-642109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.