• Report: #1036869

Complaint Review: Charter Communications

  • Submitted: Thu, March 21, 2013
  • Updated: Thu, March 21, 2013

  • Reported By: Khadijah — Ennis Texas
Charter Communications
Internet United States of America

Charter Communications Over charged since I've had their sevices, Internet

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I have had charter for about 6 months now. When I first signed up I had just internet for what was supposed to be $29.99 a month. My first bill was $64. I knew is would be a little higher the first month because of instillation fees.

But as the months went on my bill went higher and higher. Then 2 months ago they had to send a tech  to my house because my modem stopped working. They charged me $45 for that, and I had to call and get those charges taken off. They said they took it off my bill but it was still on there.

Then I ordered cable with them this past month. I was told my bill was going to be $185 for the first month, turns out it was $301. Needless to say I am cancelling with them. My bill was NEVER what is was advertised as.

This report was posted on Ripoff Report on 03/21/2013 06:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/internet/Charter-Communications-Over-charged-since-Ive-had-their-sevices-Internet-1036869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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