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  • Report: #865240

Complaint Review: Charter Communications

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  • Submitted: Sat, April 07, 2012
  • Updated: Sun, April 08, 2012

  • Reported By: diatriti — Fort Worth Texas United States of America
Charter Communications
12405 Powerscourt Dr., st. louis, Missouri United States of America

Charter Communications BILLING RIP OFF st. louis, Missouri

*UPDATE Employee: Billing Concerns

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Charter cable billed me for about 6 mos of internet WHEN I DIDNT EVEN OWN A COMPUTER!!! Then after 6 mos after moving out of an apt they tacked on 218,xx to my cable bill. I kept disputing it and they never could explain the charges to me. I refused to pay it, so they disconnected my cable after about 1 year. I am having the fcc investigate this and I am bringing this to the TX atty general. PAY ATTENTION TO YOUR BILLS AND DONT LET THEM RIP YOU OFF!!!!!

This report was posted on Ripoff Report on 04/07/2012 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Communications/st-louis-Missouri-63131/Charter-Communications-BILLING-RIP-OFF-st-louis-Missouri-865240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Billing Concerns

AUTHOR: Umatter2charter - (USA)

Hello diatriti,

My name is Abby Catron, and I am a Senior Social Media Specialist for Charter.  I understand how important it is for your bill to be correct, and I would be happy to assist in straightening this out. Please send an e-mail to Umatter2Charter@chartercom.com with the name, address, and phone number on the account, as well as the best number to reach you.  Also, please put CharterAbby Ripoff Report diatriti in the subject line, so that I can keep an eye out for the e-mail.

Heres a link to the Charter Social Media Team webpage for your reference: http://www.charter.com/Umatter2Charter.

Looking forward to resolving your concerns,

Abby Catron
Senior Social Media Specialist Charter
http://www.charter.com/Umatter2Charter
http://community.charter.com
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