- Report: #1077000
Report - Rebuttal - Arbitrate
Complaint Review: Charter Coomunications
Charter Coomunications400 Atlantic St 10th Floor Stamford, Connecticut USA
Charter Coomunications Worst Cable Company Ever! Stamford Connecticut
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Amazingly, this company has no customers outside of areas where only one provider exists. sky high rates, crap quality of product, and horrible customer service. and when they come to "fix" the problem, they're completely incapable just to remotely accomplish the task because all they do is sit around and say "screw this Bernie, let's go get Subway and let the problem fix itself."
Some examples of their poor service is it took 4 visits just to fix my internet going in and out. 3 of those visits they just sat there and literally did NOTHING. another example is a few weeks ago, some of my channels on basic cable froze,pixelated, or blacked out. It took them six hours on a Friday night to fix it.
On top of that, they claim they are having their best period of "customer service" in history. when in fact, THEY HAVE NOBODY LEGITIMATE TO SATISFY LEFT! just look at their Facebook page, this company shouldn't have any involvement with Social Media, much less in the cable industry. then, they have the nerve to block people from their Facebook page for speaking out against them. that's why nobody cares about them, because they don't care about their customers. they only think about making their next dime and nothing more.
It's no wonder this company went bankrupt a few years ago. And guess what, THEY still don't learn! you would think a company this big would look up to it's customers and help them after going through all of the court proceedings to stay in bussiness. But, it's not the case with these guys.
This report was posted on Ripoff Report on 08/19/2013 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Coomunications/Stamford-Connecticut-06901/Charter-Coomunications-Worst-Cable-Company-Ever-Stamford-Connecticut-1077000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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