- Report: #643120
Report - Rebuttal - Arbitrate
Complaint Review: Charter Internet
Charter InternetM 119 Petoskey, Michigan United States of America
Charter Internet Router scam Petoskey, Michigan
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It is amazing with the insane amount of money Charter is paying these third party call centers, and technician contractors that Charter won't list the issue on their web site with a list of approved routers. Instead they want you to rent one from them at an insane price of $10 a month! Now for a router that only costs $40 new! This is nothing more than an attempt to skirt Federal laws by making people rent their over priced router/modem units. They designed the system to send out of range IP addresses to your own router so it stops working. The only solution is to reboot the router several times a day.
This tactic also skirts federal laws by making many VOIP providers crash while on charter, so Charter can sell you their over priced VOIP telephone service.
I am an IT professional. Not just someone who is guessing.
This report was posted on Ripoff Report on 09/22/2010 05:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Internet/Petoskey-Michigan-49770/Charter-Internet-Router-scam-Petoskey-Michigan-643120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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