- Report: #97748
Report - Rebuttal - Arbitrate
Complaint Review: Charter One Bank
Charter One BankP.O. Box 94804 Cleveland, Ohio U.S.A.
Charter One Bank RIP OFF TAKES YOUR $$ and then you can't get them on the phone! ROCKY HILL CONNECTICUT
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They were riddled with errors, they had given us both my husbands social secuirty number and numerous other errors. W went down to the branch, and nobody knew what they were doing. We filled out a lot of paperwork and asked to cancel the application for our line of credit. Well, they couldn't cancel our application they told us to call the 800 number. No one there will take our call or call us back. We've tried for weeks to talk to someone. We got a bad feeling and decided not to go ahead with the accounts.
I've never received any checks or debit cards in the mail so today I went to the branch, and I told them I wanted to close the checking account. Well guess what, it costs $50 to close a checking account, exactly what was in there, how curious. They said the account has to be open for 4 months to close it for free. First time I ever heard that line before.
This report was posted on Ripoff Report on 07/06/2004 09:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-One-Bank/Cleveland-Ohio-44101/Charter-One-Bank-RIP-OFF-TAKES-YOUR-and-then-you-cant-get-them-on-the-phone-ROCKY-HIL-97748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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