• Report: #105596

Complaint Review: Charter One Bank

  • Submitted: Thu, August 26, 2004
  • Updated: Sun, September 12, 2004

  • Reported By:dearborn Michigan
Charter One Bank
chartone.com Sterling Heights, Michigan U.S.A.
  • Phone:
  • Web:
  • Category: Banks

Charter One Bank rip-off! WE start fighting back now!! "We The People" Sterling Heights Michigan

*UPDATE Employee: For Allison: nothing to do with the banks being owned out of Scotland

*UPDATE Employee: For Allison: nothing to do with the banks being owned out of Scotland

*UPDATE Employee: For Allison: nothing to do with the banks being owned out of Scotland

*Consumer Comment: Charter One is now Foreign owned

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This white collar crime is going to far! I have a unique story for you. For starters I am confrontational when necessary. I have paid my share of OD fees also and that is my fault, I will admit. So, in the mail I receive a notice from charter one (no they don't deserve capitalization either)about some new fees and the usual monthly thievery. This one is good!

If you make a mistake depositing at the ATM you will now be charged!!! Oh boy what next? The following week I stopped by in the evening to deposit a couple checks. I decided to write THIEVES across the back of one. I then sealed the envelope, hands nearly shaking, carefully avoiding pressing the wrong digits. I was ready to enter the envelope.

Oh wait! There is an arrow and underneath it says, 'This Way' So next to it I write (in big bold sarcastic letters) 'THIS WAY ???? Now I am ready... the slot opens and there it goes.

NOW HERE'S THE BEST PART!!

The next time I went to use my debit card wouldn't you know it... the card was retained. This was at a Standard Federal ATM. During the week I made some calls to Standard Federal and there were no maintenance calls reported for that machine. I asked around a bit more learning new things. I found out that charter one may have and could have 'flagged' my account! You know it takes 6-10 business days to receive a new card. They got me... just like they wanted to!!

I was told by charter one that a GLITCH in the phone line or something could have occured right at that moment you were using it. I ask the manager right to his face if your institution is jacking me around. just say so! be blunt be honest!

I am at a Credit Union now anyway and they co-op with many other companys ATMs so there are no fees. PEOPLE I have one last message to deliver and WE MUST START DOING THIS NOW! Every time you go to an ATM and there are NO ENVELOPES! Send your bank a bill for all of your costs incurred! Every time you go to an ATM and it is UNABLE TO DIPENSE CASH! Send your bank a Freakin bill!!!
Step up... Stand up and do it!!

Thank you

Richard
Dearborn, Michigan
U.S.A.

This report was posted on Ripoff Report on 08/26/2004 02:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-One-Bank/Sterling-Heights-Michigan-48314/Charter-One-Bank-rip-off-WE-start-fighting-back-now-We-The-People-Sterling-Heights-Mi-105596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

For Allison: nothing to do with the banks being owned out of Scotland

AUTHOR: Julie - (U.S.A.)

Yes Charter One was bought and yes they did eliminate a lot of positions. That has nothing to do with the where they are based. The headquarters for Citizens ( which is actually who bought Charter One, and yes they are owned by the Royal Bank of Scotland, but they are a wholly owned subsidiary )is in Rhode Island.

Although they did eliminate positions, they also created many Charter One did not have, giving most of these people a chance to stay with the company. Unfortunatly this happens alot when two companies merge. This has nothing to do with the banks being owned out of Scotland. As an employee, I of course don't want to see people I've worked with for years out of a job. I do know that the banks are doing their best to place as many people as possible in the new positions.
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#2 UPDATE Employee

For Allison: nothing to do with the banks being owned out of Scotland

AUTHOR: Julie - (U.S.A.)

Yes Charter One was bought and yes they did eliminate a lot of positions. That has nothing to do with the where they are based. The headquarters for Citizens ( which is actually who bought Charter One, and yes they are owned by the Royal Bank of Scotland, but they are a wholly owned subsidiary )is in Rhode Island.

Although they did eliminate positions, they also created many Charter One did not have, giving most of these people a chance to stay with the company. Unfortunatly this happens alot when two companies merge. This has nothing to do with the banks being owned out of Scotland. As an employee, I of course don't want to see people I've worked with for years out of a job. I do know that the banks are doing their best to place as many people as possible in the new positions.
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#3 UPDATE Employee

For Allison: nothing to do with the banks being owned out of Scotland

AUTHOR: Julie - (U.S.A.)

Yes Charter One was bought and yes they did eliminate a lot of positions. That has nothing to do with the where they are based. The headquarters for Citizens ( which is actually who bought Charter One, and yes they are owned by the Royal Bank of Scotland, but they are a wholly owned subsidiary )is in Rhode Island.

Although they did eliminate positions, they also created many Charter One did not have, giving most of these people a chance to stay with the company. Unfortunatly this happens alot when two companies merge. This has nothing to do with the banks being owned out of Scotland. As an employee, I of course don't want to see people I've worked with for years out of a job. I do know that the banks are doing their best to place as many people as possible in the new positions.
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#4 Consumer Comment

Charter One is now Foreign owned

AUTHOR: Allison - (U.S.A.)

Did you know that as of 9-1-2004, Charter One is owned by a Foreign owned bank out of the Royal Bank of Scottland and they are laying off many many AMERICANS in Ohio and a few other states? Do your research and do not invest a penny in this company, to many hard working citizens will now be jobless.
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