- Report: #294748
Report - Rebuttal - Arbitrate
Complaint Review: Charter One
Charter One2800 N Narragansett Chicago, Illinois U.S.A.
Charter One Ridiculous Policy Chicago Illinois
I am very detail-oriented and keep pretty good track of my finances. But there are times where it is impossible to track every transaction; my example being that I had recently returned something to an online shop; the shop ended up automatically charging me for using their return label; this ended up bringing my available balance to -.20 (yes, twenty cents) and Charter One charged me $35 for this!!
I would have much rather have them decline my card; now i have to 'triple-check' my acct in my head every time i swipe my debit card. Very ridiculous. I cannot believe they treat their customers this way. I have been a customer for over 5 years. I am planning to change banks VERY soon.
This report was posted on Ripoff Report on 12/27/2007 06:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-One/Chicago-Illinois/Charter-One-Ridiculous-Policy-Chicago-Illinois-294748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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