- Report: #1133484
Report - Rebuttal - Arbitrate
Complaint Review: Charter One
Charter One New Fees Implemented Without Informing Customers Nationwide
*Consumer Comment: That little piece of paper that came with one of your recent statements would have detailed the changes...
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I checked my bank statement and found a fee for $9.99. I called in to have the fee waived because I've never heard of this fee, and thought they made a mistake. It just says "service charge". They refused to do so.
I've had this particular bank account for 9 years and have never had to deal with this fee before, so why now?
I also checked their website for the Green Checking account, and it now says that there is a fee of $4.99 a month if you don't keep $1500 IN YOUR CHECKING ACCOUNT, or make 5 deposits. Who keeps that much money in their checking account? That's what a savings is for, isn't it?
And if this is the case, why isn't there a fee in my other account as well? I make deposits in only one of my accounts, and last time I was at the bank they would not let me eliminate one of my accounts. Did they know about this upcoming hidden fee and get me to keep 2 accounts so they could charge me more?
This report was posted on Ripoff Report on 03/25/2014 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-One/nationwide/Charter-One-New-Fees-Implemented-Without-Informing-Customers-Nationwide-1133484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.