- Report: #1071777
Report - Rebuttal - Arbitrate
Complaint Review: Charter Warranty, Farmington Hills Mi
Charter Warranty, Farmington Hills MiISO 9001:2000 Lock Box 2425 Farmington Hills, Michigan USA
Charter Warranty, Farmington Hills Mi Transmission went out on car and refuse to cover it and to accept Auto Garage hand written reciepts Farmington Hills Michigan
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My daughter purchased a 2004 Chevy S10 truck from dealership a 5year- 100,000 warranty came with the truck. 9 months later the transmission went in it. We contacted the warranty and they asked for oil receipts. We have been going to the same garage for many many years. They faxed over the reciepts they were hand written as it is a mom and pop establishement.
Charter Warranty refused to use them said they were not valid that it stated in our contract it had to be from quicky lub or dealership with a electronic reciept from a computer. Basically called us a liar. The transmission is 1800 which we had to pay since we owe on the loan for it. The mechanic... actually two of them said the oil change has nothing to do with the transmission going out.
What good is having a warranty if you can't use it. I don't know what to do to get them to pay. Any help or advisement would be appreciated.
This report was posted on Ripoff Report on 07/31/2013 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-Warranty-Farmington-Hills-Mi/Farmington-Hills-Michigan-48333/Charter-Warranty-Farmington-Hills-Mi-Transmission-went-out-on-car-and-refuse-to-cover-it-1071777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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