- Report: #488159
Complaint Review: Charter one Banks
| Charter one Banks charterone.com
Internet United States of America |
|
Charter one Banks Ripoff NSF Charges post from smallest to largest to profit from customers. Charter One and others like them should not be able to decide how a transaction should be posted to the cust. acct. They take it upon themselves to go from small to large which result in huge fees. Internet
* : Some suggestions...
* : Correction
* : Been there too
* : Been there too
* : They Don't Have To Be Regulated....
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This report was posted on Ripoff Report on 09/01/2009 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Charter-one-Banks/internet/Charter-one-Banks-Ripoff-NSF-Charges-post-from-smallest-to-largest-to-profit-from-customer-488159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsOne time I'm in there and a local newspaper woman came in and I overheard her talking to bank rep, that she had accidentally overdrew her account. The bank rep told her she would credit her account for the NSF charges she received. My mouth almost hit the floor.
Now, I juts got off the phone with bank rep after same thing happened to me. Only this time it was hundreds of dollars they got from me. She told me they would not credit my account, even though I hardly have any money left to survive on and I have a traumatic brain injury. I blew up on the phone and am taking my money out of there tomorrow.
I am also going to report this information to every place I can find on the internet, where people want opinions before opening a bank account with a certain bank.
Consumer reports in Michigan.
One time I'm in there and a local newspaper woman came in and I overheard her talking to bank rep, that she had accidentally overdrew her account. The bank rep told her she would credit her account for the NSF charges she received. My mouth almost hit the floor.
Now, I juts got off the phone with bank rep after same thing happened to me. Only this time it was hundreds of dollars they got from me. She told me they would not credit my account, even though I hardly have any money left to survive on and I have a traumatic brain injury. I blew up on the phone and am taking my money out of there tomorrow.
I am also going to report this information to every place I can find on the internet, where people want opinions before opening a bank account with a certain bank.
Consumer reports in Michigan.
#5
They Don't Have To Be Regulated....
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Tuesday, September 01, 2009
The truth is that you agreed to how they post transactions when you opened the account there. The agreement contains a provision by which they can post transactions in any particular order. In this case, it gives them the right to post transactions highest to lowest AND to post debits before credits. The reason they provided you as to why they put them in this order is correct...
There is no class action lawsuit that will meet with your satisfaction. To begin with, the courts have ruled recently in favor of the bank - in other words, the courts have concluded that as long as the disclosure regarding the fees and the order processing is made, the bank has done its duty. It then becomes the duty of the account holder to exercise their due diligence by keeping a register, allowing the check deposits to become available, etc.... You failed to do that. Even when the bank decided to settle such cases, as BofA did last year, the members of the class each received $78 after a 3 year wait. With the precedents set this year....no settlement is likely.
When you make a deposit, the money is not available immediately, with the exception of the first $100. Depending on the size of the check, the rest could be available from as soon as the next day...to about 2 weeks. There is a lesson here.....

