• Report: #1042359

Complaint Review: Charter

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  • Submitted: Wed, April 10, 2013
  • Updated: Wed, April 10, 2013

  • Reported By: ihatecharter — glendale California
Charter
glendale, California United States of America

Charter Charter Communications Customer service blames Belkin router for not providing proper service, Poor customer service reps training glendale, California

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Most incompetent service ever!!! David from Grand Rapids call Center. ID 17123 and Sarah ID 337 and several other customer service reps (many other service reps we spoke to ..) NEVER EVER RESOLVED issue.. Your customer service sucks!!! When I asked to disconnect my service, they started charging me for previous months Technicians visit to house.. Customer reps please hear your customers out and understand their frustration before charging us insanely!!!! Sorry CHARTER we have better options out there!!! GRRRRR.

This report was posted on Ripoff Report on 04/10/2013 10:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Charter/glendale-California-91207/Charter-Charter-Communications-Customer-service-blames-Belkin-router-for-not-providing-pro-1042359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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