- Report: #577593
Report - Rebuttal - Arbitrate
Complaint Review: Chase Auto Finance (JP Morgan Chase Bank)
Chase Auto Finance (JP Morgan Chase Bank)Nationwide United States of America
Chase Auto Finance ,JP Morgan Chase Bank, Chase Bank Liars and Deceivers Internet, Nationwide
I Mario C had made several attempt weeks before the charge off date
As I stated before all I would like is for it to show paid closed not as a charge off or remove the account from our credit. Erika also made attempts to contact the corporate office to handle this with out filling a complaint and just got the run around from Josephine Martinez who I set several pieces of information and have copies and phone records for that, who then gave my case to Sonya Peralt who Erika has a voice mail from that know little to nothing of the issues I was having and made it seem as if she did not care to know. She told Erika to call Andy Sulfted who was very rude and made false claims that we were 120 days late and thats why it charged off. Though we were late it was only 90 days as of 1/25/10 I have payment receipts for every month since we bought the car Erika and myself informed him that I would be filing a complaint he stated go ahead the get complaints all the time. As I stated before all I am asking is that our credit reflect as it would had they given use a pay off amount before it charge off or deleted it.
This report was posted on Ripoff Report on 03/03/2010 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chase-Auto-Finance-JP-Morgan-Chase-Bank/nationwide/Chase-Auto-Finance-JP-Morgan-Chase-Bank-Chase-Bank-Liars-and-Deceivers-Internet-Nationw-577593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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