- Report: #963180
Report - Rebuttal - Arbitrate
Complaint Review: Chase Bank USA, NA
Chase Bank USA, NA201 Walnut Street Wilmington, Delaware United States of America
Chase Bank USA, NA Chase was stealing money from my account without my knowledge. Wilmington, Delaware
*Consumer Suggestion: It is Legit
They enclosed a check for $422.31 and gave a contact phone number to call for questions, which is 1-888-290-4681.
I called the number today and spoke with a hoarse sounding woman. She immediately, wihtout my telling her why I called, asked if I was calling in regard to a letter sent to me. I told her yes, and she asked for my customer number. I gave it to her, and she verified I was to receive a check for the above mentioned amount because I had not provided authorization for the services I paid for, and that when three credit bureaus are not notified, the company issues a refund for my payment.
I have no recollection of any dealings with Chase because I know someone who had a bad experience with them in the 1990s. I did not ask for the services I was being charged for, and for some reason I was never even aware I was being charged. I think they are guilty of fraud and I want to know how to ask for an investigation.
This report was posted on Ripoff Report on 11/01/2012 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Chase-Bank-USA-NA/Wilmington-Delaware-19801/Chase-Bank-USA-NA-Chase-was-stealing-money-from-my-account-without-my-knowledge-Wilming-963180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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