• Report: #472569

Complaint Review: Chase Bank USA NA

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  • Submitted: Thu, July 23, 2009
  • Updated: Thu, July 23, 2009

  • Reported By:Waterloo South Carolina
Chase Bank USA NA
www.chase.com Wilmington, Delaware U.S.A.

Chase Bank USA NA Chase Unfair to consumer when I had no choice Wilmington Delaware

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I had my limit cut in half in December when Chase bought WAMU. This caused me to appear to have maxed out the card since I was at the 50% . Upon contacting Chase they said there is nothing they could do. Last month they sent me a letter saying they were raising my interest rate to 17% from 9.9.

Now I have received a letter saying they have lowered my limit again. Because of the available credit is too low and high balances, which they originally caused. I have made my payments on time and even enrolled in auto pay to make sure I didnt forget. I have been out of work off and on (at the same employer due to plant shutdowns) all year but still made my payments. I have called chase again and they told me that they could not change it due to the credit reporting agency. Again they gave the reason, "the credit report shows....". I pulled my credit report and it shows no such reporting and shows that chase has not even checked my report. I called them again and they said I need to fax them a copy of my report for investigation.

J
Waterloo, South Carolina
U.S.A.

This report was posted on Ripoff Report on 07/23/2009 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Chase-Bank-USA-NA/Wilmington-Delaware-19850/Chase-Bank-USA-NA-Chase-Unfair-to-consumer-when-I-had-no-choice-Wilmington-Delaware-472569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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