• Report: #1152686

Complaint Review: Chase Bank, USA

  • Submitted: Fri, June 06, 2014
  • Updated: Fri, June 06, 2014

  • Reported By: Noe Juarez — Chase City Virginia
Chase Bank, USA
2500 Westfield Drive Elgin, Illinois USA

Chase Bank, USA Chase USA Financial Services, Chase USA, Chase Financial Services Harassing phone calls Elgin Illinois

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 This company has been harassing me since March 23d with phone calls 2-3 times a day. I had a stroke and my cell phone is only used for my family to contact me on. I'm on the DONOTCALL registry. My wife called them in March and asked what they wanted.  They asked for my social security number and when she refused to give it to them, they asked if we had an account with them.  She told them no.  Then they asked if we would like to apply for their credit card and proceeded to tell her about it.  She stopped them and told them to take us off their list. We don't have one of their cards, never have had one and don't want one. (They really pushed us to get one). For about a week or two I had some peace.

Then in April they began to call again. My wife got me on the DONOT CALL registry and called them again on April the 11th. Again they tried to get us to get a card. Again, they agreed to take my phone number off their list and put it as do not call.

Later in April once again it started up. My wife called them around May 8th. They claimed they didn't know how it got back on their list. Again they promised to not call. My wife threatened them with the BBB, attorney general, and the DONOT CALL REGISTRY and a lawyer for harassment and told them I was ill. They told her to not be upset they'd stop the calls.

Then they started up again at the end of May but not with just the one number. In March, April and May they called from 847-426-9209. Then on June 6th they began to call 3-4x a day from 3 different numbers. All these numbers use the name of Chase Card but in different ways. One says Chase USA, another says Chase Financial Services and the other says Chase Card USA Services. The numbers used 847-426-9209, 847-488-6000, 321-403-2389. The last one claims to be their collections. I have never had an account with them, no credit card with them, and I don't want one and don't owe them anything. My wife called again today and got the same run around. "Well, I see it 'was' taken off our list. I don't know who put it back on. I see you've called several times." Was what the lady named Theresa claimed.  Then she claimed my number belonged to a client from 2010. I've had my phone number since May 2010. More than two years. They have to stop harassing people to take their cards!!!


This report was posted on Ripoff Report on 06/06/2014 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chase-Bank-USA/Elgin-Illinois-60124/Chase-Bank-USA-Chase-USA-Financial-Services-Chase-USA-Chase-Financial-Services-Harassi-1152686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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