- Report: #673703
Report - Rebuttal - Arbitrate
Complaint Review: Chase Bank
Chase Bank17317 Main St. Hesperia, California United States of America
Chase Bank formerly known as Washington Mutual (WAMU) Mortgage modification FRAUD Hesperia, California
Since April 2009 I have been submitting loan docs; 2x 3x 4x SAME doc both via fax and snail mail! I finally retained an attorney May 2010 and we are getting the same crap: missing documents, repeatedly sending the SAME docs. I haven't made a payment for 6 months and my principal has risen $11,000 !! Every time we contact these clowns they claim: "Your loan package is with the underwriters and you should get an approval within 6 to 9 weeks." = B.S. they NEVER call back or write back.
Despite Chase's t.v. advertising I have NEVER received a 'personal banker' to help me with allegedly missing loan docs. Pure nonsense and FRAUD on the part of Chase; The principal goes up $1,500 to $2,000 PER month. I have been dealing with the Hesperia Branch of Chase Bank but they've sent docs to FLORIDA, COLORADO and somewhere in CALIF. I am so angry I could just choke somebody out! If I don't get my loan mod, I will lose my house! (I'm 60 years old and on social security and don't have the patience to deal with these b**tards.)
This report was posted on Ripoff Report on 12/20/2010 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chase-Bank/Hesperia-California-92345/Chase-Bank-formerly-known-as-Washington-Mutual-WAMU-Mortgage-modification-FRAUD-Hesperia-673703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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