Chase Bank JP Morgan Chase Bank refused to release lien on my preoperly Wilmington, Delaware

I am a soldier JP Morgan Chase has been taking advantage of due to the fact that I was deployed, unable to represent myself in court.  I was sued on a $4,500 credit card by an Atlanta attorney represented Chase bank. 

I could not make any payment at the time because I lost my job. As things starting to change financially I was making payments to the law firm but never got any credit. I was deployed overseas when I came back I found out Chase banks lawyer was awarded a judgment against me and placed a lien on my property. When I contacted them to pay for the judgment, the law firm had filed for bankruptcy, no surprise.  They were ripping people off. I contacted chase and settled.  They agreed to release the lien. However I am getting a run around a non-working fax number with a busy status is given to send the documents. The phone number for that department (Released of lien) is a voice mail. They never called back. I sent them a certified mailed requesting a released of lien. They acknowledge they received my request over a month and half ago yet they said the process takes 30 days. Chase has the worst customer service in world. I am frustrated I dont know what else to do.  I would never do business with them again.