• Report: #407816

Complaint Review: Chase Home Mortgage

  • Submitted: Sun, January 04, 2009
  • Updated: Sun, January 04, 2009

  • Reported By:Newport News Virginia
Chase Home Mortgage
PO Box 78116 Phoenix, Arizona U.S.A.

Chase Home Mortgage No help from mortgage company Phoenix Arizona

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I have been held captive in my loan for a year now. I am like many Americans who got into a bad loan. I was told to come back in a year to refinance; however, when I returned the company said that there was nothing they could do. My credit score improved within the year.

I am now with an adjustable mortgage that is increasing every 6 months. I have tried a loan remodification with Chase and they keep declining it. I had to get a part time job just to be able to pay the mortgage. This has been going on for about a year and they refuse to remodify my loan. I guess they said we can afford the loan. This is entirely false! I have been robbing Peter to pay Paul for about a year and I can forget my credit scores that I worked so hard to rebuild.

I think that I am being singled out by Chase and I really feel that they want us to lose our home. They have not helped in any way. I have tried going through companies like NACA and US Homeloan Assistance. We received no help from NACA at all. I am now waiting on this new company to help us. I had to take money out of my current mortgage payment to pay them $1,200 to help. That was on November, 7 2008. I am still waiting to see if they can help me. Each time I call they say it takes up to 90 days for help.

I think that the Government can bail out the car industry but they are taking away the American dream from most of its citizens----The persuit of hapiness and the right to own a home. This is a very sad situation that we are not protected by our own Government in helping its own citizens. I wish I could borrow money from China as our Government is doing! I am sure that they could help me!!!!!! Thanks!

Newport News, Virginia

This report was posted on Ripoff Report on 01/04/2009 10:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Chase-Home-Mortgage/Phoenix-Arizona-85062/Chase-Home-Mortgage-No-help-from-mortgage-company-Phoenix-Arizona-407816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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