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Report: #818976

Complaint Review: Chase Mortgage

Submitted: Fri, January 06, 2012
Posted: Fri, January 06, 2012

Reported By: anonymous — Katy Texas United States of America

Chase Mortgage

3401 Morse Crossing Columbus, Ohio United States of America

Phone: 614-422-7001
Web:
Category: Mortgage Companies

Chase Mortgage Chase Home Finance Chase Charges Customers $30.00 to Fax Mortgage Payoff Statement Columbus, Ohio

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0Author 0Consumer 0Employee/Owner

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On January 6th, 2012 I contacted Chase Mortgage Customer Service to request a payoff on our existing mortgage with Chase. The company informed me it was their policy to charge it's customers $30 to fax a Mortgage Payoff Statement. This is outrageous and I told them this is exactly why Americans are fed up the the big banks and that we would no longer do business with them.

This report was posted on Ripoff Report on 01/06/2012 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Chase-Mortgage/Columbus-Ohio-43219/Chase-Mortgage-Chase-Home-Finance-Chase-Charges-Customers-3000-to-Fax-Mortgage-Payoff-St-818976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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