- Report: #324000
Report - Rebuttal - Arbitrate
Complaint Review: Cheap Tickets .com
Cheap Tickets .com500 West Madison Street Suite 1000 Chicago Illinois 60661 Nationwide U.S.A.
Cheap Tickets Double charged for the same ticket Chicago, Illinois
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Everything was fine until she got to New York City her luggage was already gone to Jordan, to her surprise. She found out the Airline has no record of her , she was very upset. She did not know what to do, she is in the wheelchair does not speak English very well, they give her one option that she needed pay for the trip from New York to Jordan ,even she has all E. tickets on hands , so she was charged $618 for a ticket that she already paid for , I have contacted cheap ticket. Many times, spoke to many supervisors.
I even e-mailed them so many times, all they do, they promise me that they will take care of the matter and that they're really sorry about the mistake. I keep waiting for them to call me back they never did ,every time I call them. They promised that they will call back, it has been over a month and a half , I don't know what to do. Can you help me any suggestions , I do have all the documentation in case I need to take them to a small claims court.
This report was posted on Ripoff Report on 04/05/2008 07:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cheap-Tickets-com/nationwide/Cheap-Tickets-Double-charged-for-the-same-ticket-Chicago-Illinois-324000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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