- Report: #807686
Report - Rebuttal - Arbitrate
Complaint Review: Cheap tickets
Cheap tickets500 W. Madison, Suite 1000 Chicago, Illinois United States of America
Cheap tickets Orbitz Worldwide, Inc. Will never use these scammers again Chicago, Illinois
*UPDATE Employee: United Airlines Future Travel Credit
Any way after three attempts of contacting them and all 3 times of being disconnected I had to rush and purchase another 491.00 ticket in order to get a flight home to North Carolina so I could be at work on December 5th. I have contacted the BBB concerning this and was told that they could not refund my ticket but that Ihat they would give me a voucher to use on an identical flight if they could find one minus the airline fees of 150.00 which I already knew and a fee of their own of 50.00 and the difference of the ticket I tried to go that route they kept stating that there was no other flight that I could use my credit . I went down to United myself and spoke to a Representative and was told that if it hadn't been for the simple fact that I had used cheaptickets in the first place that because I had and have all the documents as to why I had to cancel my flight United would have been able to either have changed the flight or issue me a refund and it would not have been a problem. But due to the fact that cheap tickets expect a fee of their own 50.00 which is a scam United was not able to make any changes to my ticket. Cheap tickets is basically holding onto my money and if I can't find a way to reuse their worthless credit within a year they keep my money.I will never use cheaptickets again and I have told everyone I know what happened including the company I work for as result they have stopped using cheaptickets to purchase any kind of tickets or hotel reservations.
This report was posted on Ripoff Report on 12/10/2011 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cheap-tickets/Chicago-Illinois-60661/Cheap-tickets-Orbitz-Worldwide-Inc-Will-never-use-these-scammers-again-Chicago-Illinois-807686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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