• Report: #779983

Complaint Review: CheapMagsUSA.com

  • Submitted: Thu, September 22, 2011
  • Updated: Thu, September 22, 2011

  • Reported By: Unsatisfied Customer — St. Paul Minnesota United States of America
unknown Internet United States of America

CheapMagsUSA.com Fraud, unfufilled magazine subscription, theft Internet

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On May 11, 2011, I ordered a magazine subscription using www.cheapmagsUSA.com. It's now Sept. 22, 2011 and there has been zero response to my requests asking about the subscription and delivery. In the order confirmation, below, they guarantee fulfillment in 16 weeks and guarantee money back if an order can't be fulfilled. But, they are clearly a scam company taking money and credit card info and not a legit business.

Do not order from cheapmagsUSA.com.

Thank you for your business!

May 11, 2011
This email is to confirm your recent order from CheapMagsUSA.

Shipping Information:

On average, you will receive your first issue 4 to 12 weeks after you place your order. Generally, weekly subscriptions will take about 4 to 8 weeks to start and monthly subscriptions will take 4 to 12 weeks to start. There is very little difference in the processing time whether one orders directly through the publisher, or through a subscription reseller, like CheapMagsUSA.com. This time period applies to both new subscriptions and renewals.

Refund, Return and Cancellation Policies:

We can only refund payments for orders within 48 hours of the order being submitted. Since we remit money to fulfillment houses and can not get it back after the order is placed, we are unable to refund your subscription payment after that time. If there is a mistake made on our end or your magazines are not delivered, then we will be happy to refund your money. We guarantee that you will get your subscription within a maximum of 16 weeks, but on average, all it takes is 4 to 12 weeks.

Please contact us if you have any additional questions. Thank you and have a great day!

Customer Support

This report was posted on Ripoff Report on 09/22/2011 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/CheapMagsUSAcom/internet/CheapMagsUSAcom-Fraud-unfufilled-magazine-subscription-theft-Internet-779983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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