- Report: #760952
Report - Rebuttal - Arbitrate
Complaint Review: CheapOair
CheapOair CheapOair steals money but does not confirm return flights. Leaves travelers stranded Internet
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They called us to say the flight was unavailable and they needed to refund the money and rebook. Oh, and get this, they said the refund was going to take 8 to 12 weeks! So effectively, they where going to DOUBLE charge me for the flight. Alas, after screaming on the phone for an hour, I finally got them to give me my original itenerary.
Although my daughter and wife took off on there trip without a hitch. That was not the end of my troubles. When my wife and daughter tried to board there international return flight, it turns out it was NEVER booked. I had buy an additional two tickets to get my family home. I have demanded a refund and so far I have been hung up on 3 times, and my case has been passed like a hot potato to three separate agents in the escalations department. I feel that I will have to file with my bank.
Never deal with this company as they do this same thing to other travelers hundreds of times a month! I think this is why they say the refund takes 8 to 12 weeks. This gives them the chance to scam someone else to pay off the pissed off people they rip off!
This report was posted on Ripoff Report on 08/04/2011 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/CheapOair/internet/CheapOair-CheapOair-steals-money-but-does-not-confirm-return-flights-Leaves-travelers-s-760952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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