• Report: #969981

Complaint Review: CheapOair

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  • Submitted: Thu, November 15, 2012
  • Updated: Tue, December 04, 2012

  • Reported By: StrandedinNYC — San Jose California United States of America
CheapOair
Internet United States of America

CheapOair CheapOair.com They cancelled the reservation have leg of the trip, and kept the return! Isn't that pure madness! Internet

*UPDATE Employee: Stranded in nyc

*UPDATE Employee: Strandedinnyc

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They cancelled the reservation have leg of the trip, and kept the return! Isn't that pure madness.  And all the agent in India could offer is I am sorry!  That ticket was 400 dollars but I am ready to go to court over this.  Nobody competent to talk too and on top of that spent have the day at the airport, hoping they would fix it. On top of that when I called them to reconfirm the reservation, they said it was active! Which mean according to there record the trip is on.  Asking for a supervisor does not help, they will either say they are to busy, offer to call back which never happens or ask if u want to wait on line for an 1 or 2.

This report was posted on Ripoff Report on 11/15/2012 10:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/CheapOair/internet/CheapOair-CheapOaircom-They-cancelled-the-reservation-have-leg-of-the-trip-and-kept-the-969981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Stranded in nyc

AUTHOR: Renee customer service - (U.S.A.)

This consumer has never contacted Cheapoair.com to resolve his complaint.
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#2 UPDATE Employee

Strandedinnyc

AUTHOR: Renee customer service - (U.S.A.)

I'm with Cheapoair customer support and I'm offering assistance with your complaint.  Email us at sm@cheapoair.com your 8 digit booking number and place blog in the subject line.  We will review your file and offer some assistance with the $400.00 problem

Regards,
Randrews
Cheapoair.com
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