• Report: #754283

Complaint Review: CheapOair.com

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  • Submitted: Sun, July 17, 2011
  • Updated: Mon, August 01, 2011

  • Reported By: Frankie — hamden Connecticut United States of America
CheapOair.com
Internet United States of America

CheapOair.com Book car reservation three months in advance to find out at airport Enterprice rent a car counter no resservation left stranded with my family and no rental van Internet

*Consumer Comment: Rentacar

*Author of original report: They cheapOair should have their license taken away their are vary dishonest company?

*UPDATE Employee: CheapOair.com

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Book a van to be pickup at ft meyers fl airport enterprise rent a car center three months in advance just to find out no reservation was giving to enterprise rent a car by cheapoair.com.cheapoair.com charge me a booking fee of $15.00 and gave me a total price of $449.44  includes govt,taxes,and fees to rent a van for a week with a balance of $434.44 at the time of pickup at airport. call cheapoair.com to confirm conformation day before leaving for vacation cheapoair.com emailed me a conformation with total price and dates of pick-up and drop-off date from enterprise-rent a car.only to be told at the airport enterprise-rent a car counter  the next day that no rental conformation was ever giving  from cheapoair.com.call cheapoair from airport only to be put on hold for 50 minutes call back only to be hung up on after giving them my booking number.left with no ride at airport how do they get away with this. enterprise rent a car would not honor my paper work from cheapoair or rental amount they said it would cost me $150.00 more for a total price of $580.00 i got RIPOFF SOMEBODY HAS TO BE ABLE TO SHUT THEM DOWN

This report was posted on Ripoff Report on 07/17/2011 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/CheapOaircom/internet/CheapOaircom-Book-car-reservation-three-months-in-advance-to-find-out-at-airport-Enterpr-754283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Rentacar

AUTHOR: Joseph Brown - (USA)

Geez, it's really hard to understand this gibberish from people with a 3rd grade education. The ones who can't differentiate between there, their, they're are really difficult to understand.
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#2 Author of original report

They cheapOair should have their license taken away their are vary dishonest company?

AUTHOR: Frankie - (United States of America)

  cheapOair contacted me but it don't make sense they make believe they are their for you but there not. they are just playing games trying to make themselves look like their a good company but in reality their running a scam lying to their customers .they are trying to cover up there tracks but the state of new york should revoke their license as soon as possible before moor people out there get hurt.  thank you
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#3 UPDATE Employee

CheapOair.com

AUTHOR: Renee customer service - (U.S.A.)

Dear Sir, I am very sorry to hear of your inconvenience.  I wish to follow up  with Enterprise to see why the car booking was not honored.  It very well could be that they over sold the  vehicles, and that is why they didn't have a car for you.  Please email me your 7 digit booking number,  I will follow up with them, and also refund you back the service fee.

my email:
randrews@cheapoair.com
place BLOG in the subject line
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