• Report: #687268

Complaint Review: CheapTickets-Orbitz

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  • Submitted: Wed, January 26, 2011
  • Updated: Thu, January 27, 2011

  • Reported By: Cydney — Riverton Utah United States of America
CheapTickets-Orbitz
Internet United States of America

CheapTickets-Orbitz Total disrespect, dishonest fraudulent company Internet

*UPDATE Employee: Orbitz

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Well, at least I was not ganked as bad as some others obviously have and I say that because for the small amount that I got taken for is miniscule compared to others for that I am sorry.

However, this company is very dishonest all to make whatever profits they can manage to make. In my story, I booked a room for two nights in Texas and did it through ORBITZ and "CHEAP TICKETS" yes I used quotes on purpose because I thought they are all over television and such what could go wrong or badly!?!

Okay lesson has been learned!! I will NEVER use this company or any others like them for that matter. My issue was that as stated I booked a hotel room for two nights. Accepted the charges, but if they at the time had informed me that the rate THEY are charging me could actually be MORE then the room TRULY was I would have not utilized them. Funny how they left that part out. I am a person who likes to make INFORMED DECISIONS! Too bad I did not check more deeply into this so-called reputable company as had I done that I would have seen the multiples of complaints about this exact same company and YES it should be illegal as someone stated already!

I had the impression that they are supposed to REDUCE prices not RAISE them! And the tired excuse about bulk booking, give me a break!!! Costco and Sams Club go with bulk and save you money! I am going to see if I can go to my bank and see if they can be held liable for the misleadings they obviously give off to what seems ALL their customers and see if I can get reimbursed-what a reputable company would do IF they want repeat business.

All I wanted was a stinking $16.00 refund and then MAYBE I would be a return customer, but all they wanted to "give me" was a travel voucher for future travel. That just guarantees THEM a future profit from me. I would NEVER have knowingly agreed to a BIGGER price and THAT is why they intentionally hide the fact that what they charge will most likely be HIGHER than the actual business would charge!

Please do the legwork personally then put these irresponsible and dishonest companies out of business!


This report was posted on Ripoff Report on 01/26/2011 06:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/CheapTickets-Orbitz/internet/CheapTickets-Orbitz-Total-disrespect-dishonest-fraudulent-company-Internet-687268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Orbitz

AUTHOR: Custrelsgal - (U.S.A.)

Hi,

This is Kristi from Orbitz Customer Relations. Please send me an email with your Orbitz record locater and I'll try to assist you. My email address is customerrelations@orbitz.com. Please send to my attention (Kristi) and include your blog and Orbitz account email address.

Sincerely,

Kristi

Orbitz Customer Relations

Chicago, IL

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