- Report: #766985
Report - Rebuttal - Arbitrate
Complaint Review: CheapoAir
CheapoAir cheapoair.com Be careful of hidden fees and charges after booking Internet
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A couple of days passed and I checked my bank account...low and behold, they added a new $23.90 charge to my bank that they didn't include in my booking. I called right away to find out what it was and they said "oh..its for "Assistance Fee"" First of all, I did not ask for assistance, secondly, I did not authorize any of these charges. The customer service lady did not hesitate on taking it off immediately. They are probably used to getting calls about this problem.
Please..do not use this company to book flights..they will charge you up the roof for additional fees. Better to just book it directly at the airline's website.
CheapoAir..if you are reading this, please change your website to be not so screwy and bait-ish! You will attract more lawsuits with this type of operations.
This report was posted on Ripoff Report on 08/18/2011 09:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/CheapoAir/internet/CheapoAir-cheapoaircom-Be-careful-of-hidden-fees-and-charges-after-booking-Internet-766985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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