- Report: #360667
Report - Rebuttal - Arbitrate
Complaint Review: Cheapoair.com
Cheapoair.com213 W. 35th Street Ste 1301 New York, New York U.S.A.
Cheapoair.com Bait and Switch -- Purchased Roundtrip Ticket only received one way ticket New York New York
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They further stated that they never had any complaints from customers about ticketing errors and that they would not do anything to rectify the situation. When I stated that I would be filing reports with the New York an New Jersey Attorney General offices along with the Better Business Bureau and would be filing a lawsuit in small claims, their attitude was "we don't care what you do, we aren't going to do anything about the situation.
I subsequently went online and researched complaints about Cheapoair. I found 5 pages of complaints on one site along with numerous other sites with complaints against this company. The complaints all have one thing in common: horrible customer service and the same ticketing errors.
I thought I was using Cheapair.com which is a legitimate company. If you look at their logo, it is very similara to Cheapair.com. Clearly it is designed to look like Cheapair.com. I will never use this company again and do whatever I can to make sure people are aware of their scam.
Cherry Hill, New Jersey
This report was posted on Ripoff Report on 08/08/2008 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cheapoaircom/New-York-New-York-10001/Cheapoaircom-Bait-and-Switch-Purchased-Roundtrip-Ticket-only-received-one-way-ticket-N-360667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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