• Report: #1136129

Complaint Review: Cheaptickets.com

  • Submitted: Thu, April 03, 2014
  • Updated: Thu, April 03, 2014

  • Reported By: George — Algonquin Illinois
Cheaptickets.com
Internet USA

Cheaptickets.com - I cancelled my 3 flights ,$4600, and they told me I have one year to rebook.When I called back 9 months later, I was told the Airline has your money

*UPDATE Employee: CheapTickets

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I cancelled my three Flights and they told me I have one year to rebook. When I called back 9 months later, they told me that the airline has my money which was not true because I had talked to the airlines the day before. I had saved $4605.30 over a few years to send my wife and two kids to see their grandpa for the first time but they deny it for them. I called cheaptickets.com  for a week and after long holds (probably over 30 hours total ) finally spoke to a supervisor and he told me that the airline will provide you the flight ticket but their price is $6000 per person now and the ticket will now cost me $18000.


This report was posted on Ripoff Report on 04/03/2014 06:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cheapticketscom-/internet/Cheapticketscom-I-cancelled-my-3-flights-4600-and-they-told-me-I-have-one-year-to-r-1136129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

CheapTickets

AUTHOR: Custrelsgal - ()

 Hi George,

My name is Lynne; I’m a member of the CheapTickets Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@cheaptickets.com and provide your CheapTickets Confirmation#, so that I can investigate further.

Thank you for reaching out. I look forward to receiving your info.

Kind Regards,
Lynne
CheapTickets Customer Relations
Chicago, IL

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