• Report: #1025669

Complaint Review: Cheaptickets.com

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  • Submitted: Fri, March 08, 2013
  • Updated: Fri, March 08, 2013

  • Reported By: wandatorres — bridgeport Connecticut United States of America
Cheaptickets.com
Internet United States of America

Cheaptickets.com Cheaptickets.com Riped off by cheaptickets.com and told my trip was unrefundable!!! Scamming and hunging up! Internet

*REBUTTAL Owner of company: CheapTickets

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This was my first Spring break vacation with my boyfriend, i went a head and booked our travel date for March 2013 in which totaled out to about $1400. Upon printing out my reservation i realized the month was incorrect and was set for Feb. I tried to contact customer service about the mix up. I recieved excuse after excuse, multiple hang up's and just out right disrespect! I am trying to contact someone from the corporate office and there seems to be no one to help me! I am very upset and plan on taking action for my refund or change of dates ... I advise no one to use this site to book anything, this was a rip off and big scam. So pretty much i paid cheaptickets.com 1400 of my hard earn money to recieve no trip and a go f**k myself response from them!  OUTRANGED!!!!!!

This report was posted on Ripoff Report on 03/08/2013 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cheapticketscom/internet/Cheapticketscom-Cheapticketscom-Riped-off-by-cheapticketscom-and-told-my-trip-was-unref-1025669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

CheapTickets

AUTHOR: Cheaptickets - ()

Hi,
wandatorres,

This is Robert, and I am part of the CheapTickets Customer Relations team.  I am sorry for the disservice from CheapTickets.  Please forward the CheapTickets Record Locator to us at socialnetwork@cheaptickets.com.
 Please use my name in the subject line, so that I can investigate further.

Thank you for your patience, I look forward to hearing from you.

Sincerely,

Robert
Woyach

CheapTickets
Customer Relations
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