• Report: #777497

Complaint Review: Checkredi

  • Submitted: Fri, September 16, 2011
  • Updated: Fri, September 16, 2011

  • Reported By: Jessica — Lexington Kentucky United States of America
Checkredi
406 Park Pl Lexington, Kentucky United States of America

Checkredi ignores rules of debt collection uses illegal tactics! Lexington, Kentucky

*UPDATE Employee: Customer Service

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I admittedly made a mistake in balancing my checking account and had a check returned NSF to Donato's Pizza.  This company, CheckRedi, is the agency used by Donatos to collect on their returned checks.  CheckRedi continually left me messages stating that I "must" respond to their calls before 5 pm or face consequences.  I tried to call them back but only received voicemail.  I left messages telling them that I'd make the payment on my next pay date yet the demanding and threatening calls continued.  Finally, this morning, I was able to speak with someone when I called and to add insult to the injury of the mistake they charged me $90.65 for a $28.65 check!  Is this legal?  Does anyone know if it is legal to charge $62.00 to collect on a returned check?  That just seems outrageous to me. 

This report was posted on Ripoff Report on 09/16/2011 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Checkredi/Lexington-Kentucky-40511/Checkredi-ignores-rules-of-debt-collection-uses-illegal-tactics-Lexington-Kentucky-777497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Customer Service

AUTHOR: Customer Service - ()

I have reviewed your complaint and would like to assist you in resolving this matter if you are still interested.  You can contact me at 800-686-9522.  Ask for Olivia in our customer service department.  

I will personally investigate this matter and resolve it to your satisfaction.

Sincerely,
Customer Service
CHECKredi
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