Cheryl Robinson.....this name makes me want to put my head through a wall. I run a reputable paralegal. Firm. We do debt resolution, negotiations, credit and m as by other things. I was put in touch with this lady by happenstance. She requested to hire my firm to settle out a debt for her. I felt bad for her because I knew she was in a bad way financially. I agreed to assist her with the understanding that our highly reduced retainer would be paid over time.
Ms. Robinson sent me daily emails promising payment within 24 hours. Of course None of this ever occurred. After about one month of my staff working on her file, without getting return phonecalls to get information necessary to complete negotiations. When my staff approached me about her lack of cooperation, yet news that they still were close to resolving her file. I decided to ask her politely to please follow through on her 12 email promise to pays. Here is our polite request:
I appreciate the many emails ensuring payment by the end of business. Hoover the fact remains that you have not followed through in any of them. I was out sick in Friday, but followed up with the office. We are coming to a conclusion soon with drive time. Not only haven't you completed the deduced retainer I normally charge. But I fear you will not follow through on the arrangements we make for you. Additionally you are 3 weeks behind on ######s payment. I even gave you an option to make a lesser payment even to show me good faith. Cheryl I need a payment today.even if it is only $200.00 with a payment every other week...I am pretty easy to work with and very understanding as long as you don't play me.
Here is her response:
I am not playing with you take the money and I will arrange for drivetime and pay quincy in full myself. I don't play games and don't want to be accused of it so thank you for not trusting me typical hope you never have issues.
Good luck I will call drive time monday and find what you have done and pay you that also but will work with them I loose the car I loose the car at least I don't have negative comments.
don't waste your time on toni if you are either don't care anymore.
Not a very nice or normal response.
Here is our polite followup:
Excuse me Cheryl,
I have a contract with you. I have a staff that has been working on your file. I have over 10 emails telling me that you will be providing me with funds within 24 hours.
If you go around our backs and contact drivetime and ruin the hard work we have done I will not be very happy. I have been more than accommodating with you. I have spent time and money tracking down Toni Graham, for you, Contacting her, her family and friends and reporting her to local government authorities without charging you any up front fees. She will be surfacing again soon....just watch...I told you as much last time.
I even started work on your file with drivetime preventing any action thus far without receiving a dime from you. I asked you politely for a payment and you send me a rude response? That is not right considering all I have done. And I you will finish paying Quincy through the arrangement we have. We have documented this arrangement. You cannot just dissolve the arrangement at will. I put it in writing and Quincy hired me for a reason. He did not want to have to get involved directly.
I can appreciate the fact that you are having financial difficulties. However that does not give you license to insult and drive away the people helping you.Lets move forward on a good foot ,should I run the card for 200.00 ? put $50.00 towards #### and $150.00 towards Friedman & Friedman. (Which by the way will in 6 months convert to a fully licensed law firm able to practice in close to 50 states.Which will expand the scope of our services.)
Please do not go on the defensive when asked for money that you owe, especially when that person/ company has been helping you.
Here is her response:
did I ever say I was not paying you unless drivetime said something I plan on paying you believe it or not or whatever I am real sick of the back and forth also so its easier for me to do it myself than to have a bunch of emails telling me how bad I am and how good others are so whatever you will get paid so don't freak out ... I am not interested in hearing about how there is someone internal that is what I hear about fraudulent loans I tell people to stay away. Since I am paying you hope I don't loose my car or hear otherwise from them so lets hope all is like you say it is.
Other than that you won't hear from me til I get the card number for you no more talking about it as you wish.
This is the response we received. Cheryl robinson is a con artist and/or she needs mental help. She went on to verbally abuse myself and associates until she pushed me to my limit and caused me to vent my opinion her, still with a modicum of professionalism....not much.....though as this is just a few of the 99 emails she sent harassing. Me.
Here is the thread that pushed me over the edge......
My email after she requested we run her CC..
Your card was declined. It would not even authorize $10.00. I can't say I did not half expect this.........now my merchant will charge me a fee....oh well.
you need to shut your comments up what zip code did I give you I am sick of your bullsh*t I will be issuing you a letter and you do what you want after that and you just lost no negative comments
I will look what the zip code is
This is exactly what I will read to drivetime about you also
This woman has threatened all kinds of actions ranging from slander to lawyers that she has had no contact with in over 15 years...(I called her bluff an contacted his office)
It takes a lot to get me upset, I help animal rescues...canine and equine, I help disabled vets pro bono mainly because my wife is a former marine and protected our country in the gulf war." I donate to charitable organizations, coach children's soccer and sponsor several teams.
I guess I just wanted everyone to know if she complains or makes comments on any company take a look at the source. I would hate to see any company or individual with good intentions smeared by this unstable person. I would also hate to see ANYONE get duped into helping this woman because you will never get paid. She is unstable at best....stay away from,her dO NOT HELP HER.....I NORMALLY KEEP MY, MOUTH SHUT AND OPINIONS TO MYSELF......BUT THIS WOMAN TRULY Is A NUISANCE AND NEEDS TO LEAVE EVERYONE ALONE. P