• Report: #936607

Complaint Review: Chevron Texaco Universal Card

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, September 04, 2012
  • Updated: Tue, September 04, 2012

  • Reported By: Richard A. — Mesa Arizona United States of America
Chevron Texaco Universal Card
Internet United States of America

Chevron Texaco Universal Card BEWARE! Ridiculous fees and incompetent personnel! Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I totally agree with everything reported by Ann T. as I had similar experiences with Chevron Texaco.   Avoid doing business with this company at all costs!!

I have never dealt with so many incompetent, uninterested company representatives.  There was constant pushing you off on other departments only to be told by that department that you needed to talk to the last department.  I spent months trying to get a change of address processed including FAXing to specific numbers given by representatives, letters mailed to specified addresses, etc.  And the address wouldn't get changed and I'd get calls saying our payment was late and each time there would be $150+ late fees tacked on to the bills.  Really??  There was a fee for absolutely everything imaginable and not a small one.  And it was never their fault that I wasn't getting the bills.

I left countless messages for Ruby in Financial Services and didn't get a call back.  I can't tell you how many hours I spent trying to resolve this issue.  The address finally got changed but I have over $500 in late fees on my account. 

Needless to say, I cancelled this account and recommend everyone steer clear of them.  

This report was posted on Ripoff Report on 09/04/2012 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Chevron-Texaco-Universal-Card/internet/Chevron-Texaco-Universal-Card-BEWARE-Ridiculous-fees-and-incompetent-personnel-Interne-936607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Chevron Texaco Universal Card

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory