- Report: #1079773
Report - Rebuttal - Arbitrate
Complaint Review: ChexSystems Support
ChexSystems Support400 john Young Parkway Orlando, Florida USA
ChexSystems Support, Jeremy, Thomas, Ripoff, Orlando Florida
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Back in February 2013, I contacted what I believed was Chexsystems to pay off a debt owed to a bank. The company I spoke with said they would take my payment of $647.00 and remove me from Chexsystems. Nievely I assumed that’s how it worked.
On july 26th 2013 I contacted the real Chexsystems and they had no record of my payment and said they were not the debt collection for the bank that I owed money to. After several phone calls I was able to find the company who took my money called Chexsystems Support. They told me my account was on hold from being removed from Chexsystems because I had not sent them a copy of my consumer report. I spoke with a rep named Jeremy and he said he would send me a money order refund in the full amount and I would receive it in 7-10 business days.
On August 26th 2013 I had still not received anything in the mail in the form of a refund. I called back and spoke to a man named Thomas. He told me they didn’t do refunds and that I only needed to give him a copy of my consumer report and SSN#. I refused to give him both and insisted on a refund and he hung up on me. I called back three more times and the result was the same. He just kept hanging up on me. I called a fifth time and spoke with Jeremy again. As I was explaining to him I had not received my refund he hung up on me too.
This report was posted on Ripoff Report on 08/28/2013 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/ChexSystems-Support/Orlando-Florida-32839/ChexSystems-Support-Jeremy-Thomas-Ripoff-Orlando-Florida-1079773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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