- Report: #865141
Report - Rebuttal - Arbitrate
Complaint Review: Chiara Turbiglio
Chiara TurbiglioCorso Montevecchio 52 Torino, Select State/Province United States of America
Chiara Turbiglio HomemadeBags on Etsy Refused to refund $120 after I paid $50 in international shipping costs Torino, Italy
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The bag was very very different from what had been described. The leather was different. The stitching was sloppy. And the straps on the bag were different from the photo.
I contacted HomemadeBags via Etsy, and she offered to send me a new strap but it would take some time as it was coming from Italy. By this point, almost 15 days had passed. I waited for a package and got nothing. At that point, the Christmas holiday happened, everyone went out of town, and this issue got silent.
I tried to continue contacting the seller on Etsy but I heard nothing back. Eventually I shipped the bag back to her and requested a partial refund (minus my shipping costs both ways). [continued below]....
I've seen that many others have had issues with Chiara Turbiglio on Etsy and online. This is a small fish, I know, but I hope that this review comes up on Google and saves someone else $200 and a pain in the butt. Good luck everyone.
This report was posted on Ripoff Report on 04/07/2012 12:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Chiara-Turbiglio/Torino-Select-StateProvince-10129/Chiara-Turbiglio-HomemadeBags-on-Etsy-Refused-to-refund-120-after-I-paid-50-in-internati-865141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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