• Report: #509331

Complaint Review: China Spree

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  • Submitted: Wed, October 14, 2009
  • Updated: Fri, September 07, 2012

  • Reported By: Richard — Ft Myers Florida U.S.A.
China Spree
www.chinaspree.com Internet United States of America

China Spree Wilson Wu Bait and Switch. Liars. 3rd rate hotels and packages. Ripoff Internet

*REBUTTAL Owner of company: To the dishonest SEO Reputation Management company

*Consumer Comment: China Spree

*General Comment: company that threatens customers

*Consumer Comment: Only good things to say about China Spree

*REBUTTAL Owner of company: We will go after you!

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Whatever you do, stay away from China Spree, www.chinaspree.com.  They will lie to you about everything from the quality of the hotels to the restaurants they will take you to.  they will send you doctored photos that purport to show where you will be going or staying and then when you get there you somewhere else.  Sometimes they will blame it on the hotel overbooking and the need to switch hotels but other times they just tell you that the picutres you got and the hotel you are at are one in the same!  Sorry, but I know the difference between a Motel 6 and a Four seasons!


The owner, Wilson Wu, is a complete liar and rude as all heck once you call him out on his deception.  Our trip was for our 25th anniversary and we were so excited.  it turned out to be a complete disaster and nightmare and it was all due to China Spree.  Stay away from them.  They will bait you in by telling you one thing but then not delivering.  China Spree, www.chinaspree.com, is the worst travel agency I have ever used.  Please avoid them and don't believe anything they tell you


This report was posted on Ripoff Report on 10/14/2009 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/China-Spree/internet/China-Spree-Wilson-Wu-Bait-and-Switch-Liars-3rd-rate-hotels-and-packages-Ripoff-Inte-509331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

To the dishonest SEO Reputation Management company

AUTHOR: Wilson Wu - (United States of America)


Potential China Spree clients should understand that this flat-out lie was not written by a China Spree tour participant. Rather, it was posted by a dishonest SEO Reputation Management company that wants to be paid for helping China Spree avoid precisely this kind of bad publicity. Though we welcome legitimate criticism, China Spree does not need help to avoid bad publicity.  Our tour participants are wildly enthusiastic about our tours, hotels, meals and service, as evidenced by hundreds of testimonials on our web site and elsewhere.

I urge our real clients not to comment on this fake complaint, as additional comments is exactly that dishonest SEO Reputation Management company wants, and such behavior should not be encouraged.

Thank you.

Wilson Wu

China Spree Travel































































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#2 Consumer Comment

China Spree

AUTHOR: Calverton - (United States of America)

We had gotten back from China a few months ago with China Spree. I'll tell you honestly that the company & their employees were both charming & humble. The care & attention they paid to each of us was amazing. The sites were magnificent & the history, culture, on the tours gave us a real appreciation of the Shanghai Museum. In fact one tourist said she had so much appreciation in the museum because she could relate the experiences we had to the artifacts there. The most amazing thing was how we could see so much in one day, when meals, transportation, entrance fees, and breaks were all taken care of. They did not lecture us but they did inform to everyone who wanted to listen. The accomodations.were more than adequate, and comfortable, the breakfast buffets were the best. Our tour guide was Sonny and with each city we got an additional guide for that area. They were kind enough not to mention the way China was treated by foreign invaders in the past. The food was much more westernized than I would like but they had to cater to the common denominator, & even then some people got squeamish. I would like to thank our guides Sonny, Lisa & May for their warmth, caring, humbleness, during our trip. Someone suggested they do karaoke & they did. Even when we went out with friends, Sonny called the restaurant to see if we got there safely. Finally when we had to go our separate ways, ie. different airlines, Sonny walked us to our gate & waited til we got on board before he would leave. Someone said, "Sonny's still watching over us.. Won't leave til we're safely on board." China Spree and their employees are a
Class Act.
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#3 General Comment

company that threatens customers

AUTHOR: Diane - (U.S.A.)

Who wants to have anything to do with a company that threatens customers (We'll Come After You!) because they felt the hotels weren't the quality listed? The original complaint didn't make up our minds, but the Chinaspree response sure did. China Highlights is our choice after reading this. 
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#4 Consumer Comment

Only good things to say about China Spree

AUTHOR: Omar - (United States of America)

I see the complaint was made two years ago. My family and i just returned from The Beijing/Shanghai tour and were completely impressed. Nothing but good things to say about China Spree. It was much better than expected and everyone on our 44 person tour were impressed. An outstanding value. Our tour guide Ronald seemed to work around the clock. He was very knowledgeable and kept us interested as well as entertained. He would even assist the waiters at our restaurants to insure that our food was served as quickly as possible. Our hotels were good, especially in Shanghai. While it wasn't the Four Seasons, it clearly wasn't a Motel 6. I would give the Beijing hotel 3 1/2 stars and the Shanghai hotel 4 stars. If you are expecting Four Seasons at this price, you will never be satisfied with any tour company. It was by far the "best" family trip my family has ever taken. I am most grateful to China Spree for the experience.
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#5 REBUTTAL Owner of company

We will go after you!

AUTHOR: China Spree - (USA)

Richard,

When did you travel with China Spree? Please specify exact travel date, tour code and your full name.

To: SEO companies and Reputation Management companies:

We know you are the one who fabricate this report in order to gain our business of reputation management. We know who you are and we will go after you.

You must remove this report IMMEDIATELY, or we will pursue legal actions againist you!

Wilson Wu

Owner of China Spree

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