• Report: #990653

Complaint Review: Choice Green Coffee Bean Extract

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  • Submitted: Thu, January 03, 2013
  • Updated: Thu, February 14, 2013

  • Reported By: Dee — Jersey City United States of America
Choice Green Coffee Bean Extract
10620 Southern Highlands Pkwy, Las Vegas, NV 89141 Internet United States of America

Choice Green Coffee Bean Extract Takes money from your account without notice, then give you the run around when you request a refund Internet

*UPDATE Employee: Choice Green Coffee Support

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What a scam!  On GetItForFree, I ordered a FREE sample of Green Coffee Beans to lose weight....the package arrived with NO invoice or receipt of sale.  Then a few days later, I checked my bank acct and saw they had charged $ 89.95!  The name on the charge is K2C SPEEDTRIMX, I called my bank (never heard of this name) and the bank said it was a company in NV but they do NOT provide a number with the charge....  If you google that name, nothing comes up!  So I checked my bottle and saw it was from NV.  I called the # on the bottle, but you get put on hold for "next available representative" then after 10 minutes you go to voicemail.  CALL 1-855-946-1060 and you get a person.

Meagan told me that I cannot be found in the system and to call back in an hour.  I DEMANDED to speak with a supervisor and eventually got someone named Watson.  He asked for a lot of info, address, card #, phone numbers, etc. then said he could not find anything!  Then he said he'd send my information to the corporate office and to IT, it would take 3-5 business days.  I asked for info on where the corporate office is and he said he could not disclose that....I responded "you asked me for a lot of info and you can't asnwer my questions about where the corporate office is located?"  Bottom line, this is crap, I already read that someone had the same problem and no one ever called back!  So I'm going to cancel my bank card and report this company to the Better Business Bureau!!!!

This report was posted on Ripoff Report on 01/03/2013 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Green-Coffee-Bean-Extract/internet/Choice-Green-Coffee-Bean-Extract-Takes-money-from-your-account-without-notice-then-give-990653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Choice Green Coffee Support

AUTHOR: CGC Support - (United States of America)



On the home page of our website it is clearly
stated that this is a Special Offer 12 day product evaluation.  Additionally, on the credit card checkout page
(prior to entering any credit card information) it is also stated that
You are
ordering a 12 day product evaluation of Choice Green Coffee Bean today for just
the price of shipping! We are so confident in the results of our product that
we would like you to try and evaluate our product for 12 days! You will be
enrolling into our convenient autoship program once your product evaluation
period expires. I understand that I am subscribing to a monthly shipment
program and I will be charged $89.95 per month per month starting 12 days from
today and every 30 days thereafter unless cancelled. I also understand that I
can cancel at any time without further obligation by calling (888) 241-0110
Monday through Friday between the hours of 9:00AM to 5:00PM MST. 
More information is also available in section 2.1 of the Terms and
Conditions of the website.




 




The (855) toll-free number you listed in your report does
not belong to our company.  If there is
still an outstanding issue that we can help you resolve, please contact our
Customer Service at (888) 241-0110 Monday through Friday between 9am and 5pm
MST and we will be happy to assist you.



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