• Report: #1011023

Complaint Review: Choice Green Coffee

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  • Submitted: Fri, February 08, 2013
  • Updated: Thu, February 14, 2013

  • Reported By: Dorothy — CONSTANTIA New York United States of America
Choice Green Coffee
Las Vegas, Nevada United States of America

Choice Green Coffee I ordered the "free" bottle of Choice Green Coffee for $4.99 (shipping & handling). I have had the bottle for 7 days and they billed my credit card for $89.95. They have not even given me the 14 days Las Vegas, Nevada

*UPDATE Employee: Choice Green Coffee Support

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I ordered the "free" trial bottle of Choice Green Coffee, charged $4.99 on my credit card for shipping and handling.  I have only had the bottle for 7 days, and they have charged my account $89.95. For that price thy are getting the bottle back. The order did say I have 14 days to return the bottle and it has only been 7.  Fortunately, my bank has not released the funds, I will instruct them not to do so.  The bottle will go out in Mondays mail.  

This report was posted on Ripoff Report on 02/08/2013 02:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Green-Coffee/Las-Vegas-Nevada-/Choice-Green-Coffee-I-ordered-the-free-bottle-of-Choice-Green-Coffee-for-499-shippin-1011023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Choice Green Coffee Support

AUTHOR: CGC Support - (United States of America)





 On the home page of our website it is clearly
stated that this is a Special Offer 12 day product evaluation.  Additionally, on the credit card checkout page
(prior to entering any credit card information) it is also stated that
You are
ordering a 12 day product evaluation of Choice Green Coffee Bean today for just
the price of shipping! We are so confident in the results of our product that
we would like you to try and evaluate our product for 12 days! You will be
enrolling into our convenient autoship program once your product evaluation
period expires. I understand that I am subscribing to a monthly shipment
program and I will be charged $89.95 per month per month starting 12 days from
today and every 30 days thereafter unless cancelled. I also understand that I
can cancel at any time without further obligation by calling (888) 241-0110
Monday through Friday between the hours of 9:00AM to 5:00PM MST. 
More information is also available in section 2.1 of the Terms and
Conditions of the website.




If there is still an outstanding issue that we can help you
resolve, please contact our Customer Service at (888) 241-0110 Monday through
Friday between 9am and 5pm MST and they will be happy to assist you.



 



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