- Report: #723043
Report - Rebuttal - Arbitrate
Complaint Review: Choice Home Warranty
Choice Home Warranty510 Thornall St., Ste. 370 Edison, New Jersey United States of America
Choice Home Warranty WON'T PAY CLAIMS Edison, New Jersey
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
When I purchased my house I had the HVAC system professionally inspected, the duct work cleaned, and hired another mechanical company to come to check out the system, clean the A-coil, etc. Then, during the next 2 years I had to have HVAC warranty work 5 times. Each time there was another part needing replaced. The repair company said it is just the age of the unit and nothing else. Each time they noted their bills with a comment about all systems check and are okay. I'd ask if anything else needed to be done at each incident and they responded they checked out the whole system and everything is okay. There was nothing to maintain or foresee at each time and the unit was operational and they made sure it was maintained.
Now, with the new company, one of the last parts NOT previously replaced is in dispute, and of course, more expensive. I need a compressor according to 2 different servicemen sent out by Choice Home Warranty. However, Choice says my unit was not properly maintained so they won't cover it. The previous HVAC company has written them a statement that is was, along with the 2 servicemen that Choice sent out. I have provided copies of all pro-active bills for cleaning, inspection, etc. when the home was purchased 2 years ago along with every bill showing the previous warranty work and that company's A-OK upon completion. Since I've sent all the documentation I cannot get anyone to respond. It is now 4/28/11 and this problem started on 4/6/11.
I have since seen too much on-line from others to determine this is their mode of operation. Promise everything and give nothing. They are scamming people. I believe they try to get out of paying and when you can absolutely prove that they should---, they shut up and stop all communications. I have paid them $966 for nothing! It looks like I'm going to have to cover the repairs myself.
They don't know the fight I have in me though. I think we need a class action law suit to drum them out of business and try to recoup some of our money. They are currently actively advertising on-line that one can save 15 to 25% off their policies. They also market that they have a 24/7 customer service line. That's an out and out lie! They do...with a recording that gets you nowhere!
This report was posted on Ripoff Report on 04/28/2011 06:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Home-Warranty/Edison-New-Jersey-08837-2204/Choice-Home-Warranty-WONT-PAY-CLAIMS-Edison-New-Jersey-723043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.