- Report: #834585
Report - Rebuttal - Arbitrate
Complaint Review: Choice Home Warranty
Choice Home Warranty510 Thornall Street Edison, New Jersey United States of America
Choice Home Warranty Total Scam Artists-Collect Fees-Then Refuse Service Edison, New Jersey
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I discovered a leak in my bathroom and called for service on Friday. Then Jonathan told me I reported several leaks throughout the house and that that was impossible to happen. Then he said someone called and cancelled the service agreement on the same day as the service call was put in. Then he said tried to lie about the day the phone call was made because that would have been prior to warranty going into effect. When I told him I had an email with time and date of call he recanted that.
He was looking for any excuse to say they were not sending out a service technician. What kind of home warranty says they do not believe when a home issue occurred without having someone come and take a look at the particular issue or home?
I never received any emails except that a technician was being assigned, my warranty was paid for month and when I started the account. Any other changes would have and should have been emailed as well.
They are complete liars. Do not trust your home warranty to them at all!
This report was posted on Ripoff Report on 02/06/2012 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Home-Warranty/Edison-New-Jersey-08837/Choice-Home-Warranty-Total-Scam-Artists-Collect-Fees-Then-Refuse-Service-Edison-New-Jers-834585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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