- Report: #860025
Report - Rebuttal - Arbitrate
Complaint Review: Choice Home Warranty
Choice Home WarrantySan Antonio, Texas United States of America
Choice Home Warranty Choice Home Warranty - Just about everything is listed as "excluded" in the clause San Antonio, Texas
*Consumer Comment: Help with your Choice Home Warranty Problem!
*Author of original report: Informed company I signed up for the Total Plan coverage
*Consumer Comment: Easy resolution
None of these items were covered. The person placed me on hold and said I would speak to a supervisor. It was the same person trying to disguise his voice, was very rude, and basically told me that all I had to do was cancel if I was unhappy. He seemed to find every "excluded" item mentioned in the clause to state that the problem with my airhandler was the leak, but the air handler is not working, not due to the leak but they based their decision on this. They also stated I did not sign up for the Total Package in which I did. Just that they were arguing with me made me realize that this is not where I wanted to invest my money. He canceled my plan and hung up on me - I have never been so unhappy with any company.
Basically this company doesn't cover any appliances - he said read the fine print!!!!! and never apologized.
This report was posted on Ripoff Report on 03/27/2012 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Home-Warranty/San-Antonio-Texas-/Choice-Home-Warranty-Choice-Home-Warranty-Just-about-everything-is-listed-as-excluded-860025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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