- Report: #1166959
Report - Rebuttal - Arbitrate
Complaint Review: Choice Hotels
Choice Hotels Choice Hotels caused hours of effort trying to redeem points and gift card with no results Florida
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For the past year I have been participating in a promotion with Choice Hotels Rewards Membership. They advertize either a free night stay(points), or a gift card. To date, I have received neither. There is always a reason and incorrect information is consistently given out by the Represetatives on the phone. The end result has been my loyalty to these chain of hotels with no reward.
I am not sure if the Choice Hotels are aware they are being represented with promises of rewards that are not delivered. In the past year I have invested over 6 hours on the phone to no avail. Because of this, they have lost me as a loyal customer. I will take my money and business to another Hotel.
This report was posted on Ripoff Report on 08/02/2014 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Hotels/nationwide/Choice-Hotels-Choice-Hotels-caused-hours-of-effort-trying-to-redeem-points-and-gift-card-1166959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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