• Report: #1166959

Complaint Review: Choice Hotels

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  • Submitted: Sat, August 02, 2014
  • Updated: Sat, August 02, 2014

  • Reported By: Sandi — Titusville Florida
Choice Hotels
Nationwide USA

Choice Hotels Choice Hotels caused hours of effort trying to redeem points and gift card with no results Florida

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For the past year I have been participating in a promotion with Choice Hotels Rewards Membership.  They advertize either a free night stay(points), or a gift card.  To date, I have received neither.  There is always a reason and incorrect information is consistently given out by the Represetatives on the phone.  The end result has been my loyalty to these chain of hotels with no reward.

 

I am not sure if the Choice Hotels are aware they are being represented with promises of rewards that are not delivered.  In the past year I have invested over 6 hours on the phone to no avail. Because of this, they have lost me as a loyal customer.  I will take my money and business to another Hotel.


This report was posted on Ripoff Report on 08/02/2014 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Choice-Hotels/nationwide/Choice-Hotels-Choice-Hotels-caused-hours-of-effort-trying-to-redeem-points-and-gift-card-1166959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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