• Report: #1132650

Complaint Review: ChristianMingle.com

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  • Submitted: Fri, March 21, 2014
  • Updated: Mon, April 14, 2014

  • Reported By: David — Superior Colorado
ChristianMingle.com
, Select State/Province USA

ChristianMingle.com Dating Site Lehi Utah

*Author of original report: After third request

*Consumer Comment: Wow!

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The web site is a subscription service.  If you unsubscribe, you continue to use the service until time runs out and then you should lose access and no longer be billed.

I unsubscribed, and even confirmed that I was no longer signed up.  When my expiration date came, my subscription was reactivated and $119.82 was charged to my credit card.

I talked to two of their customer support specialist, one of which even acknowledged that I unsubscribed last summer but neglected to mention the time I unsubscribed months later.  Both denied a refund, so I'm going through my credit card company instead.


This report was posted on Ripoff Report on 03/21/2014 11:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/ChristianMinglecom/Select-StateProvince/ChristianMinglecom-Dating-Site-Lehi-Utah-1132650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Author of original report

After third request

AUTHOR: David - ()

After a third request for a refund, and notification that I was posting a report here and also reporting the violation to my bank, they finally refunded my money.

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#2 Consumer Comment

Wow!

AUTHOR: Giselle - ()

So they pretty much admitted that you cancelled but billed you anyway and won't refund your money? Yeah, sounds real Christian-like to me!

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