- Report: #923545
Report - Rebuttal - Arbitrate
Complaint Review: Christina Cosmetics
Christina CosmeticsPO Box1246 Camarillo, California United States of America
Christina Cosmetics Continued to send product after numerous cancellations for over 2 years http://www.christinacosmetics.com/, California
*REBUTTAL Owner of company: Christina Cosmetics Response
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About 4 months went by when all of a sudden it was like a bad nightmare, and the make-up started to come to my house again (remember never another brush over 2 years of this nonsense). I finally decided that the only way I was going to stop this highly disreputable company from continuing to abuse my credit card was by calling my CC company, and having them close down the card they had the number from, and getting a new credit card number issued. I also had my CC company document that should this company get any additional charges from Christina Cosmetics that they were unauthorized by me, and should not be allowed to go through. This was the one, and only thing that stopped Christina Cosmetics from continuing to bill me for make-up I didn't want, didn't need, and had tried to cancel on numerous occasions. My cupboard in my bathroom is filled with about 6 more compacts (no brushes lol), numerous concealers and many ugly colored glosses. BTW - my brush issue I loved the brush (even though it was not high quality because it was convenient to carry in a purse, and the sliding tube allowed you to control the size of the brush - a smart idea).
All of this said, I was taught a valuable lesson I will never, ever order any item from an infomercial again as they are seem to be of a shady nature. Quit trying to reach them, and call your CC card company, get a new CC number (closing out your old account so they can no longer charge you), and get a new card making sure your CC company knows that if any future charges come from this company they should be declined as they were not authorized by you. Although this is a bit of a hassle as you'll be without a CC card for a few days it's well worth it as this company will never stop charging your card as long as they have a valid number. Last note, I actually did like the make-up, but their business practices were so abhorrent that I would never buy anything from them again.
This report was posted on Ripoff Report on 08/07/2012 05:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Christina-Cosmetics/Camarillo-California-93011/Christina-Cosmetics-Continued-to-send-product-after-numerous-cancellations-for-over-2-yea-923545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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